{"id":41,"date":"2021-05-26T09:48:32","date_gmt":"2021-05-26T09:48:32","guid":{"rendered":"https:\/\/cm-evora-qa.bymobinteg.com\/mutic\/?page_id=41"},"modified":"2026-07-02T16:15:40","modified_gmt":"2026-07-02T16:15:40","slug":"pedido-de-assistencia","status":"publish","type":"page","link":"https:\/\/cm-evora-qa.bymobinteg.com\/mutic\/en\/pedido-de-assistencia\/","title":{"rendered":"(Portugu\u00eas) Pedido de Assist\u00eancia"},"content":{"rendered":"<style id=\"wpforms-css-vars-13646\">\n\t\t\t\t#wpforms-13646 {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-13646\"><form id=\"wpforms-form-13646\" class=\"wpforms-validate wpforms-form\" data-formid=\"13646\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/mutic\/en\/wp-json\/wp\/v2\/pages\/41\/\" data-token=\"a064b59cd92408c0b86f9190b3d43261\" data-token-time=\"1787789342\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-13646-field_1-container\" class=\"wpforms-field wpforms-field-radio\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">Tipo de Entidade <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-13646-field_1\" class=\"wpforms-field-required\"><li class=\"choice-0 depth-1\"><input type=\"radio\" id=\"wpforms-13646-field_1_0\" name=\"wpforms[fields][1]\" value=\"Escola\" aria-errormessage=\"wpforms-13646-field_1_0-error\" aria-describedby=\"wpforms-13646-field_1-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-13646-field_1_0\">Escola<\/label><\/li><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-13646-field_1_1\" name=\"wpforms[fields][1]\" value=\"Jardim de Inf\u00e2ncia\" aria-errormessage=\"wpforms-13646-field_1_1-error\" aria-describedby=\"wpforms-13646-field_1-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-13646-field_1_1\">Jardim de Inf\u00e2ncia<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-13646-field_1_2\" name=\"wpforms[fields][1]\" value=\"Junta de Freguesia\" aria-errormessage=\"wpforms-13646-field_1_2-error\" aria-describedby=\"wpforms-13646-field_1-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-13646-field_1_2\">Junta de Freguesia<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-13646-field_1_3\" name=\"wpforms[fields][1]\" value=\"Outro\" aria-errormessage=\"wpforms-13646-field_1_3-error\" aria-describedby=\"wpforms-13646-field_1-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-13646-field_1_3\">Outro<\/label><\/li><\/ul><div id=\"wpforms-13646-field_1-description\" class=\"wpforms-field-description\"><p style=\"text-align:justify;\"><font color=\"#666666\" face=\"Roboto, sans-serif\"><span style=\"font-size:14px;\">\u00a0\u00a0<br \/>Indique o tipo de entidade que representa.<\/span><\/font><br \/><\/p><\/div><\/fieldset><\/div><div id=\"wpforms-13646-field_2-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-13646-field_2\">Entidade <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-13646-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" aria-errormessage=\"wpforms-13646-field_2-error\" aria-describedby=\"wpforms-13646-field_2-description\" required><div id=\"wpforms-13646-field_2-description\" class=\"wpforms-field-description\"><p style=\"text-align:justify;\"><font color=\"#666666\" face=\"Roboto, sans-serif\"><span style=\"font-size:14px;\">Indique o nome da Escola, Jardim de Inf\u00e2ncia, ou outra, para onde est\u00e1 a ser solicitada a assist\u00eancia.<\/span><\/font><br \/><\/p><\/div><\/div><div id=\"wpforms-13646-field_3-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-13646-field_3\">Agrupamento <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-13646-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" required=\"required\"><option value=\"Manuel Ferreira Patr\u00edcio\"  class=\"choice-0 depth-1\"  >Manuel Ferreira Patr\u00edcio<\/option><option value=\"Gabriel Pereira\"  class=\"choice-1 depth-1\"  >Gabriel Pereira<\/option><option value=\"Severim de Faria\"  class=\"choice-2 depth-1\"  >Severim de Faria<\/option><option value=\"Andr\u00e9 de Gouveia\"  class=\"choice-3 depth-1\"  >Andr\u00e9 de Gouveia<\/option><\/select><div id=\"wpforms-13646-field_3-description\" class=\"wpforms-field-description\"><p style=\"text-align:justify;\"><font color=\"#666666\" face=\"Roboto, sans-serif\"><span style=\"font-size:14px;\">Indique o Agrupamento a que pertence a entidade.<\/span><\/font><br \/><\/p><\/div><\/div><div id=\"wpforms-13646-field_4-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-13646-field_4\">Nome d@ solicitante: <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-13646-field_4\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][4]\" aria-errormessage=\"wpforms-13646-field_4-error\" aria-describedby=\"wpforms-13646-field_4-description\" required><div id=\"wpforms-13646-field_4-description\" class=\"wpforms-field-description\"><p style=\"text-align:justify;\"><font color=\"#666666\" face=\"Roboto, sans-serif\"><span style=\"font-size:14px;\">Indique o nome de quem solicita ou de quem dever\u00e1 ser contactad@ pela equipa t\u00e9cnica.<\/span><\/font><br \/><\/p><\/div><\/div><div id=\"wpforms-13646-field_5-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-13646-field_5\">Contacto telef\u00f3nico <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-13646-field_5\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][5]\" aria-errormessage=\"wpforms-13646-field_5-error\" aria-describedby=\"wpforms-13646-field_5-description\" required><div id=\"wpforms-13646-field_5-description\" class=\"wpforms-field-description\"><p style=\"text-align:justify;\"><font color=\"#666666\" face=\"Roboto, sans-serif\"><span style=\"font-size:14px;\">Indique um contacto para o qual a equipa t\u00e9cnica possa ligar em caso de agendamento ou assist\u00eancia remota.<\/span><\/font><br \/><\/p><\/div><\/div>\t\t<div id=\"wpforms-13646-field_11-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"11\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-13646-field_11\" >RGPD problema\/dificuldade do<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-13646-field_11\" class=\"wpforms-field-medium\" name=\"wpforms[fields][11]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-13646-field_6-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-13646-field_6\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-13646-field_6\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][6]\" spellcheck=\"false\" aria-errormessage=\"wpforms-13646-field_6-error\" aria-describedby=\"wpforms-13646-field_6-description\" required><div id=\"wpforms-13646-field_6-description\" class=\"wpforms-field-description\"><p style=\"text-align:justify;\"><font color=\"#666666\" face=\"Roboto, sans-serif\"><span style=\"font-size:14px;\">Indique um email para o qual a equipa t\u00e9cnica possa enviar o feedback do procedimento de assist\u00eancia.<\/span><\/font><br \/><\/p><\/div><\/div><div id=\"wpforms-13646-field_7-container\" class=\"wpforms-field wpforms-field-radio\" data-field-id=\"7\"><fieldset><legend class=\"wpforms-field-label\">Necessita de visita da equipa do MuTIC? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-13646-field_7\" class=\"wpforms-field-required\"><li class=\"choice-0 depth-1\"><input type=\"radio\" id=\"wpforms-13646-field_7_0\" name=\"wpforms[fields][7]\" value=\"Sim\" aria-errormessage=\"wpforms-13646-field_7_0-error\" aria-describedby=\"wpforms-13646-field_7-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-13646-field_7_0\">Sim<\/label><\/li><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-13646-field_7_1\" name=\"wpforms[fields][7]\" value=\"N\u00e3o\" aria-errormessage=\"wpforms-13646-field_7_1-error\" aria-describedby=\"wpforms-13646-field_7-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-13646-field_7_1\">N\u00e3o<\/label><\/li><\/ul><div id=\"wpforms-13646-field_7-description\" class=\"wpforms-field-description\"><ul><li style=\"text-align:justify;margin-left:25px;\"><font color=\"#666666\" face=\"Roboto, sans-serif\"><span style=\"font-size:14px;\"><i>Assegure-se que necessita de visita do t\u00e9cnico MuTIC.\u00a0<\/i><\/span><\/font><\/li><li style=\"text-align:justify;margin-left:25px;\"><font color=\"#666666\" face=\"Roboto, sans-serif\"><span style=\"font-size:14px;\"><i>Por favor, verifique cabos e liga\u00e7\u00f5es, comandos e pilha e reinicie os equipamentos.\u00a0<\/i><\/span><\/font><\/li><li style=\"text-align:justify;margin-left:25px;\"><font color=\"#666666\" face=\"Roboto, sans-serif\"><span style=\"font-size:14px;\"><i>Em caso de falha de comunica\u00e7\u00f5es, verifique se \u00e9 geral da escola e reinicie o router central no bastidor.\u00a0<\/i><\/span><\/font><\/li><li style=\"text-align:justify;margin-left:25px;\"><font color=\"#666666\" face=\"Roboto, sans-serif\"><span style=\"font-size:14px;\"><i>Para quest\u00f5es relacionadas com software, por favor tire, se poss\u00edvel, uma fotografia ao ecr\u00e3 e carregue-a no campo Descri\u00e7\u00e3o do Problema dispon\u00edvel abaixo.\u00a0<\/i><br \/>\u00a0\u00a0<\/span><\/font><\/li><\/ul><\/div><\/fieldset><\/div><div id=\"wpforms-13646-field_8-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-13646-field_8\">Descri\u00e7\u00e3o do problema\/dificuldade <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-13646-field_8\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][8]\" aria-errormessage=\"wpforms-13646-field_8-error\" aria-describedby=\"wpforms-13646-field_8-description\" required><\/textarea><div id=\"wpforms-13646-field_8-description\" class=\"wpforms-field-description\"><p><font color=\"#666666\" face=\"Roboto, sans-serif\"><span style=\"font-size:14px;\">Descreva, por favor, alguns detalhes das dificuldades ou avaria, indicando alguns dados essenciais, como marca e modelo do equipamento, mensagens de erro se for o caso e eventuais a\u00e7\u00f5es que j\u00e1 tenha realizado. Poder\u00e1 submeter fotografias ou ficheiros utilizando o icon acima.<\/span><\/font><\/p><\/div><\/div><div id=\"wpforms-13646-field_9-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-13646-field_9\">Sugst\u00f5es e Coment\u00e1rios<\/label><textarea id=\"wpforms-13646-field_9\" class=\"wpforms-field-medium\" name=\"wpforms[fields][9]\" aria-errormessage=\"wpforms-13646-field_9-error\" aria-describedby=\"wpforms-13646-field_9-description\" ><\/textarea><div id=\"wpforms-13646-field_9-description\" class=\"wpforms-field-description\"><p><span style=\"color:rgb(102,102,102);font-family:Roboto, sans-serif;font-size:14px;text-align:justify;\">A opini\u00e3o dos nossos interlocutor@s \u00e9 muito importante para que possamos ir ao encontro das suas expectativas. Estamos<\/span><font color=\"#666666\" face=\"Roboto, sans-serif\"><span style=\"font-size:14px;\">\u00a0recetivos a todas as sugest\u00f5es e coment\u00e1rios que nos queira fazer chegar.<\/span><\/font><span style=\"font-size:14px;color:rgb(102,102,102);font-family:Roboto, sans-serif;\">\u00a0<br \/>\u00a0\u00a0<\/span><\/p><\/div><\/div><div id=\"wpforms-13646-field_10-container\" class=\"wpforms-field wpforms-field-gdpr-checkbox\" data-field-id=\"10\"><label class=\"wpforms-field-label\">RGPD <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><ul id=\"wpforms-13646-field_10\" class=\"wpforms-field-required\"><li class=\"choice-1\"><input type=\"checkbox\" id=\"wpforms-13646-field_10_1\" name=\"wpforms[fields][10][]\" value=\"Li e aceito a &lt;a href=&quot;https:\/\/cm-evora-qa.bymobinteg.com\/direito-ao-apagamento\/&quot; target=&quot;_blank&quot;&gt;Pol\u00edtica de Privacidade&lt;\/a&gt;, autorizando o tratamento destes dados exclusivamente para gest\u00e3o deste pedido.\" aria-errormessage=\"wpforms-13646-field_10_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-13646-field_10_1\">Li e aceito a <a href=\"https:\/\/cm-evora-qa.bymobinteg.com\/direito-ao-apagamento\/\" target=\"_blank\">Pol\u00edtica de Privacidade<\/a>, autorizando o tratamento destes dados exclusivamente para gest\u00e3o deste pedido.<\/label><\/li><\/ul><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-13646-field_11-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-13646-field_11-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-13646-field_11-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"13646\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/cm-evora-qa.bymobinteg.com\/mutic\/en\/wp-json\/wp\/v2\/pages\/41\/\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-13646\" class=\"wpforms-submit\" data-alt-text=\"Sending\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><\/div><\/form><\/div>  <!-- .wpforms-container -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":34,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates-map\/component-text-layout1.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"class_list":["post-41","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/cm-evora-qa.bymobinteg.com\/mutic\/en\/wp-json\/wp\/v2\/pages\/41","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cm-evora-qa.bymobinteg.com\/mutic\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cm-evora-qa.bymobinteg.com\/mutic\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cm-evora-qa.bymobinteg.com\/mutic\/en\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/cm-evora-qa.bymobinteg.com\/mutic\/en\/wp-json\/wp\/v2\/comments?post=41"}],"version-history":[{"count":2,"href":"https:\/\/cm-evora-qa.bymobinteg.com\/mutic\/en\/wp-json\/wp\/v2\/pages\/41\/revisions"}],"predecessor-version":[{"id":13650,"href":"https:\/\/cm-evora-qa.bymobinteg.com\/mutic\/en\/wp-json\/wp\/v2\/pages\/41\/revisions\/13650"}],"wp:attachment":[{"href":"https:\/\/cm-evora-qa.bymobinteg.com\/mutic\/en\/wp-json\/wp\/v2\/media?parent=41"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cm-evora-qa.bymobinteg.com\/mutic\/en\/wp-json\/wp\/v2\/categories?post=41"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}